هذه هي سياسة الخصوصية عبر الإنترنت الخاصة بـ Saysiri.com _cc781905-5cde-3194-bb3b-136bad5cf58d _ ("Saysiri.com") ("السياسة"). تنطبق هذه السياسة فقط على الأنشطة التي يمارسها Saysiri.com على موقعه على الويب ولا تنطبق على أنشطة Saysiri..com غير المتصلة أو غير المرتبطة بالموقع.
SHIPPING & DELIVERY POLICY
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It is estimated to take as follows to deliver:
UAE : 2-3 days
International and GCC countries : 5-7 days
Delivery charges will vary based on location and the charges can be viewed at check out. Imposed custom duties, if any, are the responsibility of the shopper.
International Delivery
All international shipments may be subject to import taxes, customs duties and fees as regulated by the Customs Office of your shipping destination. Fees may vary widely based on the country or city of import. Custom duties are not included in the shipping charges.
Please note that Custom Offices in some countries may require to provide a form of Identification such as Passport or any Government issued ID before releasing a shipment.
SAYSIRI are not responsible for delays in delivery due to failure in providing the right delivery address.
قفطان
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If you should change your mind, and wish to return anything that you have bought from, SAYSIRI, we'll be happy to exchange a product providing it's returned within its 14 days, it is in a fully re-saleable condition, and returned in its original an undamaged packaging.
If your clothing item is in like-new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.
How To Return An Item
Your item must be in its original unused condition to be returned unless there is a manufacturer defect. You must return the item within 14 days of your purchase.
1. Return or exchange request emails should be sent to orders@saysiri.com within 48 hours of receiving the product. Otherwise it is deemed that the product was received in good condition.
we will assign you a Returns Contact Number * Person.
2. Include in your package a signed letter stating the reason for your return, the original receipt, and also the Returns Number given on acceptance of your request by our team.
There are certain situations where no exchanges are granted:
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Any item not in its original condition is damaged or personalized or made to measure for reasons not due to our error.
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It is also not applicable for the items that have been custom as per customer's measurements. The customer takes the entire responsibility of the measurements sent.
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Items were sent back without obtaining a return number from us.
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Any item that is returned more than 14 days after delivery.
Refunds (Faulty Goods Only)
We only refund items, which are deemed faulty. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days.
Sale items
Only regular priced items may be exchanged, unfortunately, sale items cannot be exchanged.
Overseas Addresses
Please note that we do not offer our 'free returns' service outside the UAE. However, we will exchange and refund the price of the Goods (not including the postage) under the same policy as is the UAE.
Customs/Clearance Fees
International returns that incur a customs/clearance fee will be the responsibility of the customer and will be deducted from the refundable amount.